Absolutely the BEST car buying experience that I have ever had !!! Found a truck that I was interested in on line on a Sat. night,test drove it on Mon.,bought it on Tue., picked it up on Thur. after a couple of small issues were addressed at no charge to me as promised !! Pleasure to deal with a family owned company that still TRUSTS customers and can be TRUSTED to do what they say they will....Tony,handed me the keys and said "take it for a drive, as long as you want to",WOW, he let me take it out by myself to really get a good feel for the ride and make sure everything checked out, that's refreshing....NO PRESSURE !!! I was offered a very fair price on my trade and a great price on my purchase !! Tony and Sarah are the BEST !! Very honest,helpful and trustworthy, they worked very hard to get me the best overall deal and great financing. Will be back in the future and will definitely recommend CRASE to all...KEEP UP THE GREAT WORK !!! 2010 Nissan Frontier
- Ron Jessen
This place was just awesome! I have never bought a car as quickly and painless. Ever. Sara was just great! I would defiantly recommend Crase to my friends.
- Robert Wojciechowski
Purchased a Mazda5 from Crase Auto Connection. It was a great experience and I would certainly go back to purchase another vehicle from this dealer. I worked with Tony and Sarah on the purchase and got honest, straightforward answers to all my questions. There was no pressure - we took our time and it turned out to be an excellent decision to buy the Mazda5.
- Joel Wolk
The staff was very friendly and the entire experience was very relaxed which was much appreciated, particularly in comparison to most dealerships. The entire experience felt very personal, from just being handed the keys for a test drive of multiple vehicles upon walking in without the need for identification, easy negotiation process over the phone, delivery of everything as promised, and no up-selling pressure. Thank you and I certainly plan on looking to Crase for our next vehicle purchase. ~ 07 Saturn Outlook
- Emad M
The dealer worked extremely hard to find the exact vehicle I was looking for, found one with all the desired options and handled all financing for me. Couldn't be more pleased! ~ 07 Buick Lucerne CXS
- Steve B
I was pleasantly impressed with Tony & Sarah and would make the the drive from our area to purchase another vehicle from them again! I left there feeling like I got a fair deal, got the vehicle I had been looking for and I did'nt have buyer's remorse! I would refer Tony & Sarah @ Crase Auto Connection in Channahon to family and friends! ~ 03 Ford Explorer
- Larry T
My experience with Crase Auto was great. After emailing Crase, they got back to me early the next day with a friendly and informative email in regards to the car in question. I actually did end up buying the car I emailed about after trading in my Cooper Mini. They did not "low-ball" me on my trade in, worked with me on the financial end of my existing lean and the cost of the new car. It was a positive experience all around and would shop there again. ~ 08 Saturn Vue
- Emily M
My name is James H. I purchased a 1995 Olds Cutlass convertible from Crase Auto Connection on May 16, 2012. I drove my car over 900 miles back to Texas with no issues. I THANK you for being truthful about the car in our conversation on the phone before I purchased the car and after I arrived at Crase Auto also. I'm a very happy customer! ~ 1995 Olds Cutlass Convertible
- James H
I've brought my truck and my husband's work car in here quite a few times and I am ecstatic that these people are SO honest, friendly and knowledgeable. They don't try to talk you into expensive repairs or parts, they give you choices and tell you ALL your options of repairing the problem, and best of all, they make it affordable. If they discover anything else wrong, they let you know and leave it completely up to you if you want them to do anything about it...they've even offered cheap temporary fixes to hold you over. If you need any work done on your car that you can't do yourself, this is the place to go, you can definitely trust them! One more thing, their charge for oil changes is MUCH lower than the franchise oil-change place down the street, for better quality work!
- Angela M
I came into Crase not knowing exactly what I wanted. All I knew was that I wanted it to be a car, good on gas, and have 4 doors. Fast forward a week, and they were able to find me the perfect car! I now love my car and would happily reccomend Crase Auto to all of my friends. They are very knowledgeable and treat you like family. ~ 2004 Hyundai Elantra
- Mandy K
I purchased my vehicle from Crase Auto as a first time customer at the dealership. Staff was beyond helpful and friendly, I test drove many vehicles with no sales pressure and they handled all the financing and extended service contract for me as well. This was my first time purchasing a car on payments and they made the whole process smooth and painless. I go to the repair shop for all my extended service contract needs and regular maintenance and it is always done in a timely fashion with great service. I have recommended Crase Auto to many family and friends and will continue to do so. ~ 2002 Ford Explorer 4x4
- Matt B